If you are working with a young person and you think the Mentoring Service would benefit them, please find some more information below:

What is Mentoring?

The Mentoring Service provides one to one support for vulnerable or at-risk young people in the Bolton area. Through building a trusting, reliable relationship we can support young people through difficult periods in their life and support them to build their self-confidence, self-esteem and resilience. We work with young people to identify targets they want to work towards, have a voice, feel empowered and create positive memories. Mentoring is about building a quality relationship and giving the young person someone they can talk to.

The Youth Support Coordinator manages the relationship between the volunteer and young person. We work holistically with other professionals, share information and contribute towards multi-agency meetings. It is important that we are part of this process to enable to the best outcomes for the young person and their family.

The ways that we work with our young people, and the outcomes we are supporting them to work towards, are outlined in this Theory of Change Model

What’s the criteria for making a referral?

  • Need to live in the Bolton area and have a Bolton postcode.
  • Be between 8 years old and their 18th birthday.
  • Have to want to engage with a Mentor.
  • Have to be able to work safely with a volunteer on a 1:1 basis.
  • We need to be able to safeguard both the young people and Mentor in a 1:1 lone working setting.
  • Early Help to be open and remain open. Mentoring should not be used as a pathway to close an Early Help or when a multi-agency approach is not needed.

Who can make a referral?

Professionals from – social care, education, health.

How do I make a referral?

To refer a young person to the Mentoring service you need to complete our Children and Families Referral Form and email it to mentoring@blgc.co.uk You should get an automatic acknowledgment to say we have received it.

Is there a waiting list?

Each Coordinator can only work with a limited number of young people at any one time, they will then be placed on the waiting list until a space becomes available.

What happens when a place becomes available?

The young person will be allocated to a Youth Support Coordinator who will complete their assessment of needs and risk which will determine whether they are suitable for our service.
The Coordinator will then arrange to meet the young person, explain the role of a Mentor and check to see if the young person needs a Mentor and is ready to engage.

Who are our Mentors?

Mentors are volunteers who are recruited from the community. They go through a stringent recruitment and vetting process and received comprehensive training for the role.
They are managed by the Coordinator and receive regular supervision and ongoing support.

What is a volunteer Mentor’s role?

A Mentor is there to build a positive relationship with the young person and support them by building self-confidence, self-esteem and resilience. They are there as a positive role model, a listening ear and there just for them. They are not there to provide respite or become involved with other family members.

Throughout the Mentoring journey, the young person will be encouraged to identify targets that they would like to work on with the support of their Mentor. We realise that some young people may find this difficult, particularly those who have been through trauma or struggle to understand how they feel.  Research has shown that a consistent, reliable adult who will listen to a young person can have a positive impact on many areas of their life. Our Mentors enable young people to recognise their own positive qualities/assets and continue to build on these.

The impact we have on young people is measured on a regular basis through using the ‘My Star Outcome Tool.’ This is a useful tool as young people can visually see how far they have come in reaching positive outcomes.

How often do Mentors meet their young person?

Mentors meet their young person for approximately 1 – 2 hours on a fortnightly basis.

Where do Mentors take their young person?

Mentoring is about building a positive, meaningful relationship with the young person and supporting them with any challenges that are going on in their life. Mentors are guided by the young person’s interests so they may do things such as arts and crafts, sports activities or just going for a walk or a brew and chat.

Mentors and young people can access the facilities at Bolton Lads and Girls Club however a lot of our work is based within the community.

How long will a young person have a Mentor?

The young person can be matched with a Mentor for 1-2 years. The Coordinator reviews and monitors the relationship throughout. The match end process will be planned and transitioned gradually.

Can I have the Mentors contact details?

No. Mentors do not have any contact with professionals and have limited contact with parents/carers. All communication is through the Coordinator who will liaise with professionals and attend any meetings. The Coordinator manages the Mentoring relationship and will share relevant information.

What if I have a concern about a Mentor?

Any concerns you have about a Mentor should be directed to the Coordinator.


Useful Information Leaflets: